Website Terms of Use

WEBSITE TERMS OF USE

NajeéNichole Co.

Legal Business Name: NajeeNichole Co LLC

Effective Date: May 27, 2026

Version: 1.0

These Terms of Use govern your access to and use of https://www.najeenichole.com and any related booking, checkout, client account, product, gift card, membership, package, or communication features provided by NajeéNichole Co. / NajeeNichole Co LLC.

By using the website, creating an account, booking a service, purchasing a product, purchasing a gift card, purchasing a package, enrolling in a membership, or submitting information through the website, you agree to these Terms of Use.

1. Business Information

NajeéNichole Co.

Legal Business Name: NajeeNichole Co LLC

Website: https://www.najeenichole.com

Email: hello@najeenichole.com

Phone: (612) 517-2694

Mailing Address: 2929 University Ave SE, Minneapolis, MN 55414

2. Website Purpose

The website allows clients and customers to learn about services, book mobile/in-home massage and assisted stretch sessions, purchase products, purchase gift cards, purchase packages, enroll in memberships, complete intake forms, sign required documents, and communicate with NajeéNichole Co.

3. No Medical Advice

Website content is for general wellness, educational, and informational purposes only. It is not medical advice, diagnosis, treatment, physical therapy, chiropractic care, injury rehabilitation, or a substitute for care from a licensed healthcare provider.

If you have a medical concern, injury, acute pain, recent surgery, pregnancy-related concern, unexplained symptoms, or a condition that may make massage or stretching unsafe, consult a licensed healthcare provider before booking.

4. Services

NajeéNichole Co. provides mobile/in-home massage and assisted stretch services in Minneapolis and Edina only. Services are subject to availability, service area limitations, safety requirements, intake requirements, payment requirements, and signed client documents.

5. Accounts

You may be required to create an account to book services, purchase memberships, manage documents, access client records, or view signed PDFs. You are responsible for keeping your login information secure and for all activity under your account.

6. Booking and Checkout

Bookings may require full payment or a nonrefundable deposit at checkout, depending on website settings. Required legal documents, intake forms, payment authorizations, and acknowledgments may need to be completed before checkout or before service.

NajeéNichole Co. may refuse, cancel, reschedule, or terminate appointments for safety, service area, payment, policy, or operational reasons.

7. Products, Gift Cards, Packages, and Memberships

Purchases are subject to the Refund/Return Policy, product descriptions, checkout terms, membership terms, package terms, and any applicable promotional rules.

8. Electronic Signatures

The website may allow electronic signatures for service agreements, payment authorizations, waivers, acknowledgments, policies, and required notices. By using electronic signatures, you agree that your electronic signature may be used to sign documents and may have the same legal effect as a handwritten signature, subject to applicable law.

9. User Conduct

You agree not to:

- Use the website for illegal, abusive, fraudulent, unsafe, or unauthorized purposes;

- Attempt to access another user’s account or records;

- Interfere with website security or operations;

- Submit false booking, health, payment, identity, or contact information;

- Copy, scrape, reverse engineer, or misuse website content;

- Harass, threaten, exploit, or abuse NajeéNichole Co., clients, or service providers.

10. Intellectual Property

All website content, branding, service descriptions, images, graphics, logos, text, designs, layouts, and materials are owned by or licensed to NajeéNichole Co. unless otherwise stated. You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without written permission.

11. Third-Party Services

The website may use third-party services, including payment processors, financing providers, booking tools, SMS/email providers, analytics tools, advertising platforms, and hosting/database services. Your use of third-party services may be subject to their own terms and policies.

12. Website Availability

We try to keep the website working, but we do not guarantee uninterrupted, error-free, or secure access. Website features may be changed, suspended, or discontinued at any time.

13. Errors

Prices, availability, service descriptions, promotions, discounts, and website content may contain errors. NajeéNichole Co. reserves the right to correct errors, cancel affected orders/bookings, or update information when needed.

14. Limitation of Liability

To the fullest extent permitted by law, NajeéNichole Co. is not liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from website use, website unavailability, third-party services, unauthorized access, or reliance on website content.

15. Relationship to Client Agreements

These Website Terms of Use are separate from the client service agreements, payment authorizations, liability waivers, in-home safety terms, communications policies, Minnesota Client Bill of Rights Acknowledgment, package terms, membership terms, and refund/return policy. If there is a conflict between these Terms of Use and a signed client agreement about services, the signed client agreement controls for that service matter.

16. Changes to These Terms

We may update these Terms of Use from time to time. Updates will be posted on the website with a new effective date or version number.

17. Contact

Questions about these Terms may be sent to:

NajeéNichole Co.

Email: hello@najeenichole.com

Phone: (612) 517-2694

Mailing Address: 2929 University Ave SE, Minneapolis, MN 55414